For Customers

Checkout the amazing features for Customers offered by Maxsam.

1. Find help

AI symptom helper

Describe it however it comes out — no jargon needed. Get the likely cause, how urgently it needs attention, and the right questions to ask your mechanic.

A price before they arrive

Common jobs carry fixed prices you can see up front. Unsure what’s wrong? The diagnostic is fixed-price too, and the fee comes off the repair.

Search verified mechanics

Filter by service, area, price, rating and availability. Every mechanic listed is ID-checked and carries current liability insurance — we confirm it before they appear.

Honest referrals

Some jobs need a lift or specialist equipment. We’ll tell you straight away and point you to the right place, so you’re never left guessing.

2. Book it

They come to you

Home, work, or roadside — wherever the car is. No tow, no drop-off, no waiting room. Your day carries on while the work gets done.

One-hour arrival windows

A real hour, confirmed when you book, not a vague “sometime Tuesday.” You’ll get a heads-up with an ETA the moment they set off.

Approve changes from your phone

If they find something extra, you get a clear quote showing exactly what changed and why. Nothing else happens until you say yes.

Pay by card on the spot

Tap, pay, done — right there in the driveway. Your receipt, photos and full job record land in the app straight away.

3. Your car

My Garage

Add a car by VIN in twenty seconds and we’ll fill in the rest. Keep every vehicle you own in one place, with its own history.

Health score

A clear 0–100 for each car, with exactly what’s lifting it and what’s pulling it down — and a one-tap fix for anything that needs attention.

Recall alerts

Your VIN is checked against the national safety database automatically. If a recall opens on your car, you’ll know — and dealers fix those free.

Maintenance reminders

Know what’s due before it becomes overdue, based on your car’s real mileage and history. One tap books it with a mechanic you’ve used before.


4. Your record

Verified service history

Every completed job recorded permanently, with photos, parts and prices. It belongs to you and follows the car — not the shop that did the work.

Warranties tracked

See what’s covered, who covered it, and how long is left — by date and by mileage. Raise a claim from the app if something isn’t right.

Sell my car

Share a verified service-history link with buyers on Facebook Marketplace or anywhere else. Proof of how the car’s been looked after that no other private seller can show.

Describe the problem, get a price you can book.

No jargon. No callbacks. No mystery bill at the end. Tell us what’s wrong in your own words — we’ll turn it into a service you can book at a fixed price.